Troubleshooting – iGarden Help Center

[Pool Cleaner M1-AI] Why is my Pool Cleaner’s battery life shorter than expected?
[Pool Cleaner M1-AI] Why isn’t my Pool Cleaner vacuuming or suctioning any debris in the pool?
[Pool Cleaner M1-AI] Why is there still debris in the pool after cleaning? Why does the Pool Cleaner have poor suction?
[Pool Cleaner M1-AI] What should I do if my Pool Cleaner M1-AI series shows an error code?
[Pool Cleaner M1-AI] What should I do if my Pool Cleaner touchscreen is unresponsive?
[Pool Cleaner M1-AI] What should I do if my Pool Cleaner is spinning in circles?
[Pool Cleaner M1-AI] What should I do if my Pool Cleaner stops in the pool before the cleaning cycle is finished?
[Pool Cleaner M1-AI] Why does my Pool Cleaner flip over?
[Pool Cleaner M1-AI] Why won’t my Pool Cleaner climb the wall or reach the waterline?
[Pool Cleaner M1-AI] Why does the pool cleaner try to climb the wall in “Floor Only” mode?
[Pool Cleaner M1-AI] Why does my Pool Cleaner go back and forth or repeatedly clean the same area in the pool?
[Pool Cleaner M1-AI] What should I do if my pool cleaner gets stuck on the drain?
[Pool Cleaner M1-AI] What should I do if my Pool Cleaner gets stuck on the stairs?
[Pool Cleaner M1-AI] What should I do if my Pool Cleaner cannot climb to or clean the stairs or entry steps?
[Pool Cleaner M1-AI] What should I do if debris is leaking while cleaning?
[Pool Cleaner M1-AI] What should I do if the pool cleaner is not charging or charging abnormal?
[Pool Cleaner M1-AI] What should I do if my Pool Cleaner cannot pair with the App? What should I do if my Pool Cleaner cannot connect with Wi-Fi or Bluetooth?