After entering the water, the machine will remain stationary for approximately 30 seconds to adapt to the pool environment before beginning to clean in an S-shaped or N-shaped path.
If your pool is not a standard rectangle but a free-form shape (such as kidney-shaped, circular, or irregular), it will affect the machine's cleaning path. However, this will not affect the overall cleaning coverage.
Troubleshooting:
- Please check if your firmware version is up to date. Updating the firmware helps the machine better adapt to the pool environment.
- Check if the machine is displaying any error codes, and verify that the filter, roller brushes, tracks, and impeller are clean.
- Restart the robot using the sliding power switch. Run it again to see if the running path returns to normal.
If the path remains chaotic, please collect the following information:
- A photo of the cleaner's control panel before placing it into the pool
- Video of the machine's cleaning path
- A clear photo showing the overall layout of your pool
- SN (Serial Number)
- IoT ID (Virtual ID)
- A screenshot showing the firmware version