Advanced Support
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Activity overview
Latest activity by Advanced Support-
Advanced Support created an article,
[Swim Jet P] What is the maximum vertical distance from the pool coping to the water surface for installing the iGarden Swim Jet P Series?
The maximum allowable vertical distance from the top edge (coping/curb) of the pool to the water surface is 8.1 inches (0.2 m).To ensure proper installation and optimal performance, this distance m...
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Advanced Support created an article,
Can iGarden Swim Jet be used for surfing?
Most iGarden Swim Jet models are designed for swimming training, resistance workouts, and family fun, rather than surfing. They do not provide enough thrust to support surfing activities.Only the h...
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Advanced Support created an article,
Can iGarden Swim Jet be used for surfing?
Most iGarden Swim Jet models are designed for swimming training, resistance workouts, and family fun, rather than surfing. They do not provide enough thrust to support surfing activities.Only the h...
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Advanced Support created an article,
[Pool Cleaner M1-AI] How to replace a charging port cover of the pool cleaner?
1. Prepare a tool: You will need a thin and sturdy tool, and a flathead screwdriver is the best choice for this task. You can see an example in the attached picture.2. Position the cover: Place the...
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Advanced Support created an article,
[Pool Cleaner KN] How to replace a charging port cover of the pool cleaner?
1. Prepare a tool: You will need a thin and sturdy tool, and a flathead screwdriver is the best choice for this task. You can see an example in the attached picture.2. Position the cover: Place the...
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Advanced Support created an article,
[Mower R Series] User Manual
NetRTK Version Manual&Quick Start Guide:R-NetRTK Manual-V6(EN)-260610.pdfR Series NetRTK QSG V5 (EN) 20260324.pdf With Antenna Version Manual&Quick Start Guide:R Series With Antenna-Manual-V6 (EN)-...
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Advanced Support created an article,
[Swim Jet X] What should I do if my Swim Jet X Series battery indicator is red and beeping?
Troubleshooting Tips:1. Make sure the Jet is connected to the battery.The battery indicator may red and the buzzer may beep periodically when the battery is powered on but is not properly connected...
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Advanced Support created an article,
[Swim Jet X] What should I do if my Swim Jet X Series battery display shows an E0 error code?
Troubleshooting Tips:1. Make sure the Jet is connected to the battery.The battery display will show an E0 error code when the battery is powered on but not connected to the Jet unit.a. Turn off the...
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Advanced Support created an article,
[Swim Jet X] Why can't I turn on the Swim Jet X Series? Why is the battery display or battery indicator not lighting up?
Troubleshooting Tips1. The Swim Jet is working, but the battery display is offThe battery display automatically enters sleep mode after approximately 30 seconds of inactivity to save power.Simply p...
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Advanced Support created an article,
[Swim Jet X] What should I do if the Swim Jet X Series is not charging? What should I do if the Swim Jet X battery is not charging? What should I do if the battery display does not light up while charging?
Troubleshooting Tips:Check the charger indicator light status.If the charger indicator light is green or does not light up, please make sure each connector is fully inserted and securely connected,...