Troubleshooting Tips
1. The Swim Jet is working, but the battery display is off
The battery display automatically enters sleep mode after approximately 30 seconds of inactivity to save power.
Simply press any button briefly to wake up the display.
2. The Swim Jet is not working or the battery is not connected to the Jet
a. Battery out of power: Charge the battery using the original charger and try again.
b. Follow the correct power-on procedure
Press the orange power switch on the side of the battery pack.
Firmly press the power button on the top of the battery to turn it on.
If the issue continues, please provide:
1. A short video showing your power-on procedure and the battery behavior.