Advanced Support
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Recent activity by Advanced Support-
[Swim Jet P] What is the maximum vertical distance from the pool coping to the water surface for installing the iGarden Swim Jet P Series?
The maximum allowable vertical distance from the top edge (coping/curb) of the pool to the water surface is 8.1 inches (0.2 m).To ensure proper installation and optimal performance, this distance m...
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Can iGarden Swim Jet be used for surfing?
Most iGarden Swim Jet models are designed for swimming training, resistance workouts, and family fun, rather than surfing. They do not provide enough thrust to support surfing activities.Only the h...
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Can iGarden Swim Jet be used for surfing?
Most iGarden Swim Jet models are designed for swimming training, resistance workouts, and family fun, rather than surfing. They do not provide enough thrust to support surfing activities.Only the h...
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[Pool Cleaner M1-AI] How to replace a charging port cover of the pool cleaner?
1. Prepare a tool: You will need a thin and sturdy tool, and a flathead screwdriver is the best choice for this task. You can see an example in the attached picture.2. Position the cover: Place the...
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[Pool Cleaner KN] How to replace a charging port cover of the pool cleaner?
1. Prepare a tool: You will need a thin and sturdy tool, and a flathead screwdriver is the best choice for this task. You can see an example in the attached picture.2. Position the cover: Place the...
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[Mower R Series] User Manual
NetRTK Version Manual&Quick Start Guide:R-NetRTK Manual-V6(EN)-260610.pdfR Series NetRTK QSG V5 (EN) 20260324.pdf With Antenna Version Manual&Quick Start Guide:R Series With Antenna-Manual-V6 (EN)-...
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[Swim Jet X] What should I do if my Swim Jet X Series battery indicator is red and beeping?
Troubleshooting Tips:1. Make sure the Jet is connected to the battery.The battery indicator may red and the buzzer may beep periodically when the battery is powered on but is not properly connected...
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[Swim Jet X] What should I do if my Swim Jet X cannot pair with the App? What should I do if my Swim Jet X cannot connect with Wi-Fi or Bluetooth?
Please carefully follow the pairing instruction article and video guide:https://support.igarden.ai/hc/en-us/articles/5381833085214--Swim-Jet-X-How-to-Install-Video 1. The Swim Jet X cannot pair wit...
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[Pool Cleaner K] How to replace a charging port cover of the pool cleaner?
1. Prepare a tool: You will need a thin and sturdy tool, and a flathead screwdriver is the best choice for this task. You can see an example in the attached picture.2. Position the cover: Place the...
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[Swim Jet X] How to power on the Swim Jet X Series? Why does the Power Box screen not light up after pressing the power button?
First, make sure the physical power switch located on the left side of the Power Box is turned on. Press it firmly once until you feel a slight click and the switch sinks in.After turning on the ph...