Advanced Support
- Total activity 305
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 19
Articles
Recent activity by Advanced Support-
[Swim Jet X] How to power on the Swim Jet X Series? Why does the Power Box screen not light up after pressing the power button?
First, make sure the physical power switch located on the left side of the Power Box is turned on. Press it firmly once until you feel a slight click and the switch sinks in.After turning on the ph...
-
[Pool Cleaner M1-AI] How to Set Up Video
How to Set up iGarden Pool Cleaner M1-AI SeriesVideo Link: https://www.youtube.com/watch?v=zQnt5bJKmwM
-
How do I change the language in the App?
iGarden AppGo to:Me → Settings → Language → Select your preferred language iGarden Robotics AppGo to:Me → Account Security → Language → Select your preferred languagePlease note: the iGarden Roboti...
-
[Pool Cleaner M1-AI] What is the maximum pool size for the Pool Cleaner M1-AI Series?
The maximum pool size depends on the model:M1-AI 45, 55, 70, 90, 100: up to 3,814 ft³, 108 m³ (≈ 28,000 gallons), suitable for pools up to 20 × 39 ft (6 × 12 m)
-
[Pool Cleaner K] What is the maximum pool size for the Pool Cleaner K Series?
The maximum pool size depends on the model:K20, K25: up to 3,178 ft³, 90 m³ (≈ 23,000 gallons), pool size about 20 × 33 ft (6 × 10 m)K36, K40, K60, K70, K80, K90: up to 3,814 ft³, 108 m³ (≈ 28,000 ...
-
[Pool Cleaner KN] What is the maximum pool size for the Pool Cleaner KN Series?
The maximum pool size depends on the model:KN35, KN40, KN55, KN60: up to 3,178 ft³, 90 m³ (≈ 23,000 gallons), suitable for pools up to 20 × 33 ft (6 × 10 m)
-
Does iGarden have a protection plan or extended warranty service?
No. We currently do not offer a protection plan or extended warranty service.For detailed coverage and after-sales conditions, please refer to our limited after-sales policy:https://www.igarden.ai/...
-
What is the difference between the iGarden App and the iGarden Robotics App?
We currently provide two separate apps, and each supports different product lines. Please make sure you download the correct app for your device.iGarden App: Used for the Pool Cleaner M1-AI Series,...
-
How to download the iGarden Robotics App?
Scan the QR code to download the iGarden Robotics App:
-
How to download the iGarden App?
Scan the QR code to download the iGarden App: