The battery level shown in the App may not update immediately. The Pool Cleaner needs to be within Wi-Fi range with a stable Wi-Fi signal to synchronize its battery status with the App. After taking the Pool Cleaner out of the water, synchronization may also take a few minutes.
If the Pool Cleaner shows fully charged (With the charger connected, all three battery indicator lights are solid green and not flashing), but the App displays a battery level below 100%:
- Make sure the Pool Cleaner is within a stable Wi-Fi connection range and wait a few minutes for the battery status to synchronize. If the battery level is still incorrect, remove the Pool Cleaner from the App.
- Pair the Pool Cleaner with the App again.
- Check whether a newer firmware version is available and update the firmware if necessary. After re-pairing and updating the firmware, check whether the battery level displayed in the App matches the Pool Cleaner.
If the issue continues, please provide:
- A screenshot showing the battery level displayed in the App.
- A photo showing the battery level on the Pool Cleaner.
- The total charging time (from the start of charging until the Pool Cleaner is fully charged).