Advanced Support
- Total activity 305
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 19
Articles
Recent activity by Advanced Support-
Where does iGarden products manufactured?
iGarden products are manufactured in China.
-
[Swim Jet P] Will the installation process damage my garden or pool?
No. The installation is clean and simple. For drilled installations, we only make small, precise holes that won’t affect your garden or pool structure.
-
[Swim Jet P] Can I install the Swim Jet P without drilling into the pool coping or wall?
Yes. The iGarden Swim Jet P Series supports both drilled and no-drill installation, depending on your pool and preference.Drilled Installation (Recommended)Mounted to the pool coping with screws an...
-
How can I join the iGarden Affiliate Program?
We truly appreciate your interest in iGarden and would love to have you join our Affiliate Program.How it works Sign up through our affiliate platform using the link below: https://app.impact.com/...
-
How can I collaborate with iGarden?
We welcome collaboration opportunities with creators, media partners, distributors, and business partners. Influencer, Media & Marketing CollaborationsPlease contact: dennisfei@fairlandgroup.com Bu...
-
[Swim Jet P] Are there any additional charges for on-site installation?
The on-site installation fee covers the standard installations. In some cases, the final price may vary depending on factors such as additional trip charges due to your location, extra materials re...
-
Do you offer gift box packaging?
No. At this time, we do not offer gift box packaging.The shipping carriers we currently work with do not support gift box or special packaging options.
-
Where can I buy iGarden products?
Official Online StoresUnited States: https://store.igarden.ai/ Australia: https://au.store.igarden.ai/ Germany: https://eu.store.igarden.ai/de France: https://eu.store.igarden.ai/frSpain: https://e...
-
[Pool Cleaner K] What should I do if the bottom switch of Pool Cleaner K is stuck?
1. If the switch is difficult to operate with your finger:a. You may use a small tool or wrap a cloth around the switch to increase friction and make it easier to turn.b. If the switch is wet, plea...
-
[Swim Jet P] What should I do if my Swim Jet P shows an error code?
E001-DC Bus Voltage Abnormal: Disconnect power and check if the power plug is loose.E002-Output Overcurrent Fault: need a replacementE003-Output Current Imbalance: need a replacementE004-Output Sho...