Advanced Support

To arrange on-site installation, please place an installation order for the Swim Jet.Within one business day after your payment is completed, the iGarden Customer Support team will send you an inst...

On average, the installation of a swim jet takes 2 to 3 hours. However, this can vary depending on the complexity of your conditions and whether any addtional equipments are requied.

Generally, the installer we arranges are only responsible for the installation of iGarden swim jet. If you have additional installation requests, you can inform the installer of your needs, and the...

In most cases, all essential components required for the Swim Jet system are already provided by iGarden. However, electrical requirements may vary depending on the regulations in your state or cit...

Yes, someone 18 or older needs to be present to provide access to the equipment area, sign off on the installation, and ensure everything meets your expectations.

iGarden Swim Jet P Series | UnboxingiGarden Swim Jet P Series | Poolside InstallationiGarden Swim Jet P Series | Control Box InstallationiGarden Swim Jet P Series | Five Wave ModesiGarden Swim Jet ...

App: iGarden RoboticsFirmware Version: V XX.0.25Updates & New Features: 1. Shallow Platform Wall-Climbing OptimizationImproved cleaning logic to prevent the robot from flipping or getting stuck whe...

1. Dry the cleaner completely before storing. 2. Store in a place with temperatures between –10°C and 45°C (14°F–113°F) and 30%–70% humidity. 3. Neatly coil the cable and avoid any twists or kinks....

On the Product: Take out the filter basket, and you will find the serial number (SN) on the bottom of the robot.

We’d love to help you find the perfect iGarden cleaner for your pool.To recommend the right model, please share:1. Pool size & shape — rectangular or freeform, large or small, and whether it includ...