If the “Get Verification Code” button remains grayed out after entering your email address, please check the following:
1. Check for an underline under the email address
If the email address appears underlined, the input may not have been confirmed. Press Enter/Return after entering the email address and check again.
2. Check for extra spaces
Make sure there are no extra spaces before or after the email address.
If the issue continues, please provide a screenshot of the registration page showing the entered email address and the grayed-out “Get Verification Code” button.