This is more likely to happen in pools with narrow stairs, curved steps, bench or ledge designs, where the robot may not clean these areas. In most cases, the robot will reverse and move away automatically after a few minutes, which is normal behavior.
If you would like us to evaluate compatibility with your pool stairs or entry area, please provide:
1. A photo or short video showing the robot’s behavior
2. A clear image of your pool layout and stair area