Currently, iGarden officially sells and ships only within the United States and Australia.
If you choose to use a third-party freight forwarder, please note that: All international shipping costs, taxes, and import duties must be covered by the customer. iGarden is not responsible for any loss, damage, or delays that occur during third-party transportation.
In addition, please consider the following important limitations for use outside these regions:
1. Warranty & After-Sales Support
Our 3-year warranty and replacement services are region-specific. Customers located outside the purchase country may not have access to local warranty coverage, replacement logistics, or technical support.
2. Electrical Standards & Safety Compliance
The iGarden Swim Jet P is designed and certified according to U.S. and Australian electrical and safety standards. Differences in voltage, frequency, or local regulations in other regions may affect safety, performance, or compliance.
3. Installation Services
Official on-site installation support and certified service partners are available only in supported regions.
For online purchases, we recommend the iGarden Swim Jet P only for customers located in the U.S. or Australia.
If you are unsure whether your location is suitable, please contact our team before purchasing. We’re happy to review your situation and provide guidance.