Please follow these troubleshooting steps first:
1. Verify that the Control Box's Bluetooth is activated or reset already first, while ensuring the remote control's Bluetooth is also enabled with their Bluetooth icons displaying a “steady light”. If pairing does not work automatically, press and hold the Mode button + Timer button on the Remote Control for 2s to re-enter pairing mode.
2. Check if a second remote control is active simultaneously. If so, turn off the other Remote Control before attempting connection.
3. Verify the Remote Control has sufficient battery level and has not been exposed to water.
If the issue continues, please provide:
1. A brief description of the troubleshooting steps you have already tried.
2. Photos or videos showing the issue.